Developer FAQ

Comparing version 5 and version 4 back

h2. Why weren't my encoded videos transfered by FTP?

Please, check if:

* the user has the rights to write in the specified location
* the specified path is correct
* the path doesn't contain any special characters
* your FTP username and password don't have the character "@". If it's the case, you must replace it by "%40"

h2. I received the ping after encode without my custom fields. Why?

If, in your request, you added the parameter "ping_url_after_encode", custom fields are ignored. You must customize the ping URL like this:

http://myhost.com/heywatch/ping/encode?my_custom_field=1234